Special services aside, passengers can only undertake journeys involving a number of fare zone crossing equal to or less than the number of zones for which their card has been configured, e.g. a card configured for 1 zone change enables the holder to make trips involving 0 or 1 zone changes, never 2 or 3.
Yes, you can do so whenever you top up your card or simply request a free change of customisation at any time. This operation is not necessary, as the card adapts to any type of trip except for the following routes: M-104 Pizarra-Zalea-Cerralba-Hospital M-137 Gibralgalia-Pizarra M-144 Gibralgalia-El Sexmo M-152 Málaga-Los Gámez M-250 Málaga-Almogía-Pastelero M-330 Málaga-Cerralba-Zalea
Where your journey involves using more than one service, a transfer is the act of changing from one bus to another. Provided the change takes place within the time limit indicated on the ticket purchased for the previous journey, you will enjoy a reduced fare on the next one.
If no fare is charged when the card is placed near the reader, the driver will check that it has sufficient credit and has not been misused. If these two conditions are met, a reimbursable ticket will be issued.
Firstly, ask the driver to cancel the extra fare on the ticket machine. If this is not possible, please contact the bus company providing the service.
Go to any official sale point and request a free replacement – any remaining credit will be transferred from the old card to the new one.
The card is an integrated travel pass and, as such, public transport journeys, not cash, are stored on it whenever it is topped up. For this reason, credit can never be refunded. However, as the card does not expire, you can use up any remaining journeys on any of the various transport services provided by the Consortium before returning your card.
No, it does not expire. Only the Large Family Travel Card has an expiry date for the special discounts it offers, though even after this date it may still be used in the same way as the standard Travel Card.
The card can be used in the same way as the standard Travel Card, though the specific benefits it affords holders will no longer be available.
Yes, in addition to the intercity buses of the metropolitan area, I can use the urban buses of Malaga, Alhaurín de la Torre, Benalmádena, Rincón de la Victoria and Torremolinos, the Metro lines and suburban trains of Malaga as well as all the services of the other Andalusian Consortiums.