FAQs

The card can be acquired and topped up at any of the Consortium’s sale points located in each of its member towns and villages.

To obtain the card, a handling fee for card purchase operations of €1.50 is paid. The minimum top-up is €5, and the maximum amount that can be stored on the card at any one time is €500.

On long-distance buses within the Malaga Metropolitan Area. On local buses in Málaga, Alhaurín de la Torre, Benalmádena, Rincón de la Victoria y Torremolinos. On the Malaga underground. As a method of payment on Renfe suburban trains. On the Malaga Tourist Bus (discount). On the Seville underground and, in the near furutre, on the Granada undergrounds. On all services provided by other transport consortia in Andalusia. For further information, click on the following link.

Place the card near the reader on the ticket machine located next to the driver – the cost of the fare will be automatically charged. Witht he exception of EMT local buses, the machine will then issue a ticket indicating the amount deducted from your total credit, your remaining balance and the time limit for any transfers that may be required.

When purchasing the card, users must specify the number of times (0, 1, 2 or 3). The price of the trip will be per origin-destination regardless of the configuration of my card except for the following lines: M-104 Pizarra-Zalea-Cerralba-Hospital M-137 Gibralgalia-Pizarra  M-144 Gibralgalia-El Sexmo M-152 Málaga-Los Gámez M-250 Málaga-Almogía-Pastelero M-330 Málaga-Cerralba-Zalea

A maximum of 15, provided no more than 3 minutes elapse between the payment of the first and last fares. However, the Large Family Travel Card may not be used by more than one person.

Special services aside, passengers can only undertake journeys involving a number of fare zone crossing equal to or less than the number of zones for which their card has been configured, e.g. a card configured for 1 zone change enables the holder to make trips involving 0 or 1 zone changes, never 2 or 3.

Yes, you can do so whenever you top up your card or simply request a free change of customisation at any time. This operation is not necessary, as the card adapts to any type of trip except for the following routes: M-104 Pizarra-Zalea-Cerralba-Hospital M-137 Gibralgalia-Pizarra  M-144 Gibralgalia-El Sexmo M-152 Málaga-Los Gámez M-250 Málaga-Almogía-Pastelero  M-330 Málaga-Cerralba-Zalea

Where your journey involves using more than one service, a transfer is the act of changing from one bus to another. Provided the change takes place within the time limit indicated on the ticket purchased for the previous journey, you will enjoy a reduced fare on the next one.

If no fare is charged when the card is placed near the reader, the driver will check that it has sufficient credit and has not been misused. If these two conditions are met, a reimbursable ticket will be issued.