Consorcio de Transporte Metropolitano del Área de Málaga | 955 038 665 | usuarios@ctmam.es

FAQs

Home/FAQs/
2 June 2020

Are tickets issued on all modes of transport?

2020-06-02T14:24:06+02:00June 2th, 2020|

No – they are not issued on EMT local buses in the city of Malaga itself, nor when using the malagabici bicycle loan scheme, which aims to replicate the same system of payment employed by the aformentioned local bus services. Likewise, tickets are not issued when the Travel Card is validated at the turnstiles of Metro Malaga stations.

2 June 2020

What should I do if I wish to make a complaint, suggestion or claim?

2022-02-21T08:41:26+01:00June 2th, 2020|

Any comments, complaints or claims regarding the service provided can be made in person at the Consortium’s head office or at the ticket window of the Muelle Heredia bus terminus, by calling our Customer Service Line on 955 038 665, by sending an e-mail to usuarios@ctmam.es, or by dealing directly with the bus company concerned.

2 June 2020

What should I do if I see a bus stop or shelter in bad condition?

2022-02-21T08:40:07+01:00June 2th, 2020|

The Consortium carries out periodic maintenance of all its street furniture; nevertheless, we are grateful to users who inform us of any incident or make any suggestions in this regard. If you wish to do so, please send an e-mail to usuarios@ctmam.es, or complete our customer service form.

2 June 2020

How can I include timetables and news for Consortium services to a specific location on my website or in my blog?

2022-02-21T08:39:29+01:00June 2th, 2020|

We have developed a widget that can be used by any websites wishing to feature news and information about Malaga Metropolitan Area Transport Consortium services. The widget, which can be personalised both in terms of content (language, maximum number of news items, etc.) and graphical appearance (dimensions, font size, colours, etc.) is designed to be integrated seamlessly into any website and keep all information about public transport services to specific locations within our metropolitan area constantly updated. If you would like to install it, please contact us at usuarios@ctmam.es for further information.

Go to Top